Privacy Policy

At lulifamashop.com, LLC, a Florida limited liability company (“Luli Fama”, “us”, “we”, or “our”) we take your privacy seriously and we have implemented several measures to keep your information and personal data secure.

What Information Do We Collect?

We collect information from you when you register on the site, place an order, enter a contest, or respond to a communication such as e-mail. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

We retain your information to fulfill our legal obligations and for our business purposes. We may retain your information for longer periods than required by applicable law if it is in our legitimate business interests and not prohibited by law.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do We Use ‘Cookies’?” section below for information about cookies and how we use them.

How Do We Use Your Information?

We may use the information we collect from you when you register, purchase products, enter a contest, or respond to a marketing communication, in the following ways:

- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.

- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.

- To comply with legal obligations applicable to our business and for record-keeping and otherwise management of our business.

- To create aggregated, pseudonymized or anonymized information for statistical purposes.

Unless otherwise specified in this Privacy Policy, Luli Fama limits access to your information to employees that have a business reason to know such information, and further implements security practices and procedures designed to protect the confidentiality and security of such information and prohibit unlawful disclosure of such information in accordance with its policies.

Subject to applicable law, we may disclose information if required or permitted by applicable law or regulation, including laws and regulations of the United States and other countries, or in the good faith belief that such action is necessary to: (a) comply with a legal obligation or in response to a request from law enforcement or other public authorities wherever we may do business; (b) protect and defend the rights or property of Luli Fama; (c) act in urgent circumstances to protect the personal safety of users, and contractors/employees of Luli Fama or others; or (d) protect against any legal liability.

With our email list we offer those who sign-up for advanced notice of sales, new arrivals, sample sale dates and other Luli Fama news. Email addresses collected at www.lulifamashop.com are only used internally. We respect your privacy rights and will not sell, trade or rent your email address to other companies. If you would like to unsubscribe from our email list, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.

Text Marketing and Notifications.

By providing us with your phone number in connection with your account with us or in connection with any transaction you make with us, you expressly consent to receiving text notifications, prerecorded voice messages, autodialed communications, and other types of automated communications from us for matters such as offers, promotions, marketing, and transaction notifications. You further acknowledge that any such phone number is true and correct and belongs to you as you are prohibited from providing us with any phone number that does not belong to you. You acknowledge that any such automated communications may be made by us to your phone number despite it being registered on any state or federal Do Not Call list. You agree that we may obtain, and you expressly agree to be contacted at, any email addresses, mailing addresses, or phone numbers provided to us by you at any time. You agree to receive automated communications from us, even if you cancel your account or terminate your relationship with us, unless if you opt out from such communications pursuant to the instructions set forth below. Consent is not a condition of purchase. Reply STOP to unsubscribe from any automated text message communications and reply HELP for help; Msg & Data rates from your carrier may apply. Additionally, if you do not consent to receiving automated communications, or if at any time you wish to revoke such consent, you may contact us [email protected] informing us of such change and we will, within 10 business days thereof, discontinue such automated communications. You expressly waive any rights to bring claims for unauthorized automated communications by failing to opt out or by failing to follow the above instructions. Please note that if you opt out of automated communications, we reserve the right to make non-automated communications to you for transactional and informational purposes. You further agree to indemnify us and hold us harmless for any and all claims, losses (including reasonable attorneys’ fees and costs), and liability under the Federal Telephone Consumer Protection Act, its state law equivalent, or any similar federal, state or local laws, relating to (i) you not notifying us (at [email protected]) of any change in your phone number (or contact information); (ii) you providing us with a phone number (or contact information) that does not belong to you; or (iii) any and all third-party claims, causes of action, or liability as a result of our communications to any phone number provided to us by you.

How Do We Protect Visitor Information?

Your personal information is maintained in private files on our secure web server. All sensitive/credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases for utmost security.

Do We Use "Cookies"?

Yes, we do. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information including, but not limited to, your IP address. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

How Do Can You Opt-out, Remove or Modify Information You Have Provided to Us?

To modify your e-mail subscriptions, unsubscribe from our email list, update or remove your account information, please log in to www.lulifamashop.com and click My Account and click to appropriate option to unsubscribe.

We will remove you as soon as possible, but please note that due to pre-scheduling of email campaigns, you may receive another email before you are completely removed.

For Our European Union Clients

Effective May 25, 2018, Luli Fama is GDPR complainant in that:

1) All consent for information gathering and communications will be requested individually.

2) If a customer is under 16 years of age, a person of parental responsibility must opt-in for the data collection on their behalf

3) In the event of a data breach, Luli Fama will notify our data protection authority within 72 hours, who will then communicate to the EU clients that are potentially affected by the breach.

4) Clients are always able to access their account and data information at www.lulifamashop.com; should you decide to terminate your account, you are able to process an account closure by logging into your account. Just click 'Log In' at the top right of the page.

Changes to Our Policy?

If we decide to make any changes to our Privacy Policy, we will post those changes on this page. Privacy Policy changes will apply only to information collected after the date of the change. This policy was last modified in July __, 2024.

Please feel free to contact us with any questions about our Privacy & Security Policy via email at: [email protected].

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using this site, you consent to our Privacy Policy, as may be amended or restated from time to time, and represent that you are at least the age of majority in your state or province of residence.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please send an email to [email protected]. You have the right to appeal our decision to deny any of your privacy rights requests above. Within 60 days of receipt of your appeal (45 days for Colorado residents), we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. To appeal a decision regarding a consumer rights request more information at [email protected]. If your appeal is denied, you may submit a complaint to the Attorney General in the state of your location.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to [email protected]. However, please know we do not currently sell data triggering that statute's opt-out requirements.